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Terms and Conditions for Package Bookings

Terms and Conditions for Package Bookings

1. Definitions

  • Client: The person who is receiving the treatment.

  • Clinic: The business providing the beauty and wellness treatments.

  • Package: A bundle of treatments offered at a discounted rate.

  • Treatment: Any service provided by the Clinic, including HIFU and Cryolipolysis.

2. Booking and Payment

  • Booking Confirmation: All package bookings are subject to availability. A booking is confirmed only when the Clinic receives full payment or a deposit.

  • Payment Terms: Full payment or a specified deposit must be made at the time of booking. The balance is due before the first treatment session.

  • Accepted Payment Methods: We accept cash, credit/debit cards, and online transfers.

3. Cancellation and Rescheduling

  • Cancellation by Client: Cancellations must be made at least 48 hours before the scheduled appointment to receive a full refund or reschedule without penalty. Cancellations made less than 48 hours before the appointment may incur a $50 fee or forfeiture of the session.

  • Rescheduling: Clients can reschedule appointments up to 24 hours before the scheduled time without penalty. Rescheduling less than 24 hours before the appointment will incur a $50 fee.

  • Clinic Cancellations: If the Clinic needs to cancel or reschedule, clients will be informed as soon as possible and offered an alternative appointment or a full refund for the affected session(s).

4. Package Validity

  • Validity Period: Packages are valid for 3 months from the date of purchase. Unused sessions will expire after this period.

  • Non-Transferable: Packages are non-transferable and must be used by the purchasing client only.

5. Refunds

  • Refund Policy: Refunds are not available for package purchases. All package sales are final.

  • Partial Use: There are no refunds for partially used packages. All sessions must be completed within the 3-month validity period.

6. Client Responsibilities

  • Medical Conditions: Clients must disclose any medical conditions or medications that might affect their treatment. The Clinic is not responsible for adverse effects resulting from undisclosed medical conditions.

  • Arrival Time: Clients should arrive at least 10 minutes before their appointment to complete any necessary paperwork.

7. Liability

  • Treatment Results: While we strive to provide the best possible outcomes, results may vary between individuals. The Clinic is not liable for outcomes that do not meet client expectations.

  • Personal Belongings: The Clinic is not responsible for the loss or damage of personal belongings during treatments.

8. Privacy

  • Confidentiality: All personal information provided by clients will be kept confidential and used only for the purpose of providing treatments and managing bookings.

9. Amendments

  • Changes to Terms: The Clinic reserves the right to amend these terms and conditions at any time. Clients will be notified of any significant changes.

By purchasing a package, clients agree to abide by these terms and conditions.

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