Terms and Conditions for Package Bookings
Terms and Conditions for Package Bookings
1. Definitions
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Client: The person who is receiving the treatment.
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Clinic: The business providing the beauty and wellness treatments.
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Package: A bundle of treatments offered at a discounted rate.
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Treatment: Any service provided by the Clinic, including HIFU and Cryolipolysis.
2. Booking and Payment
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Booking Confirmation: All package bookings are subject to availability. A booking is confirmed only when the Clinic receives full payment or a deposit.
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Payment Terms: Full payment or a specified deposit must be made at the time of booking. The balance is due before the first treatment session.
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Accepted Payment Methods: We accept cash, credit/debit cards, and online transfers.
3. Cancellation and Rescheduling
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Cancellation by Client: Cancellations must be made at least 48 hours before the scheduled appointment to receive a full refund or reschedule without penalty. Cancellations made less than 48 hours before the appointment may incur a $50 fee or forfeiture of the session.
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Rescheduling: Clients can reschedule appointments up to 24 hours before the scheduled time without penalty. Rescheduling less than 24 hours before the appointment will incur a $50 fee.
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Clinic Cancellations: If the Clinic needs to cancel or reschedule, clients will be informed as soon as possible and offered an alternative appointment or a full refund for the affected session(s).
4. Package Validity
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Validity Period: Packages are valid for 3 months from the date of purchase. Unused sessions will expire after this period.
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Non-Transferable: Packages are non-transferable and must be used by the purchasing client only.
5. Refunds
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Refund Policy: Refunds are not available for package purchases. All package sales are final.
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Partial Use: There are no refunds for partially used packages. All sessions must be completed within the 3-month validity period.
6. Client Responsibilities
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Medical Conditions: Clients must disclose any medical conditions or medications that might affect their treatment. The Clinic is not responsible for adverse effects resulting from undisclosed medical conditions.
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Arrival Time: Clients should arrive at least 10 minutes before their appointment to complete any necessary paperwork.
7. Liability
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Treatment Results: While we strive to provide the best possible outcomes, results may vary between individuals. The Clinic is not liable for outcomes that do not meet client expectations.
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Personal Belongings: The Clinic is not responsible for the loss or damage of personal belongings during treatments.
8. Privacy
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Confidentiality: All personal information provided by clients will be kept confidential and used only for the purpose of providing treatments and managing bookings.
9. Amendments
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Changes to Terms: The Clinic reserves the right to amend these terms and conditions at any time. Clients will be notified of any significant changes.
By purchasing a package, clients agree to abide by these terms and conditions.